Talking Points

Walmart associate Ann says c'mon down, we'll fix you right up

Season 4 Episode 5

Earlier this summer we met Ann Brooks and Renee Hitchcock who are associates at the Walmart in Ashland, Kentucky. Like any Walmart associate, their days are spent making sure customers have a good experience while shopping in their store. But over the course of the last several months, they’ve also become social media influencers. 

To build awareness for seasonal merchandise or weekly specials, Renee gets behind the camera while Ann will share with the store’s 28,000 followers on it’s Facebook page what they need to know and invites them to "come on down." What started out as a project to have fun with the customers has grown into something quite special. In fact, Renee recently informed me that one of their videos has reached more than 5 million views.

Renee, Ann and the Ashland Walmart store manager Bradley Bartley join us to talk about their social media adventure.